Remote Support

Mnidsync Post offers remote support for quick, easy and fast assistance.  We use software called Team Viewer to securely connect our support staff to your PC through the internet. Running the software is simple and within seconds Mindsync Post will be able to assist you from afar.

Contact us by telephone and an IT agent will assist you doing the following:
 

  1. Download Team Viewer Quick Support.

  2. Your browser will prompt you to save the file, please save it to your desktop.

  3. Locate the file on your desktop and double click it.
    Team Viewer icon

  4. If Windows shows a security warning click RUN.
    Security Warning

  5. User account control may give you an additional warning, click YES.

  6. Give the numbers for Your ID and Password to your IT agent.
    Team Viewer Quick Support

That's it, your agent will take it from here.


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Save and run this file for instant online support from Mindsync Post.  Nov 2, 2011, 2:34 AM Darryl Giors